Contact Us

Customer support resources and help channels.

Track an order

Check shipping progress, delivery ETA, and fulfillment updates.

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Returns & refunds

Need to return an item? See eligibility and refund timelines.

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Warranty support

Understand coverage terms and submit warranty requests quickly.

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Send us a message

Can't find what you're looking for? Submit the form below and our team will reply by email within 24 business hours.

Phone

+1 949-685-3409

Email

[email protected]

Hours

ET: Mon-Fri. 9:00 AM-6:00 PM

Address

1401 21ST ST STE R SACRAMENTO, CA 95811

Complete the form below and our team will reply by email with your case reference.

Common queries

Quick answers to your most pressing questions.

Common queries

Quick answers to your most pressing questions.

How soon can I get a response?

Most tickets receive a first response within 24 business hours.

What should I include in a damage claim?

Please include order number, issue description, and clear photos of the product and packaging.

Can I change the delivery address after ordering?

If your order has not shipped, contact support immediately and we will try to update it.

How long does a refund take?

Once approved, refunds are usually processed within 14 business days depending on your payment provider.