Last Updated: September 5, 2026
The Maoters Trade Program supports qualified business customers with tiered pricing, project guidance, and coordinated furniture sourcing.
1. Program Overview
The MAOTERS Trade Program provides approved trade customers with access to eligible account pricing, order-based volume pricing, and tier progress based on qualifying merchandise purchases. Participation is subject to application review, account approval, product eligibility, and these Program terms.
Important Trade status and current Trade pricing are related but not always the same. Elite and Signature are lifetime-spend status levels, while their enhanced 15% and 20% pricing requires an active 12-month pricing qualification. |
2. Eligibility and Enrollment
· Customers must submit a Trade Program application and provide the requested business or professional information.
· MAOTERS may approve, reject, or request additional information before activating a Trade account.
· Purchases made before activation of a new Trade account are not automatically added to eligible spend. Eligible past purchases already credited to an existing member's account are included in qualifying spend.
· Trade benefits are available only while the account is active and in good standing.
3. Personal Account Use
· Each Trade membership is linked to one individual MAOTERS login account.
· Lifetime eligible spend, status, current pricing, and annual progress belong only to that login account.
· Benefits and purchase history are not automatically shared with another employee, email address, or account from the same company.
· Company name, business type, website, tax information, or resale documentation may be collected for application review, but they do not create a shared company account.
· If you need to change the login account associated with your Trade membership, contact MAOTERS Trade Support. Transfers are subject to verification and approval.
4. Lifetime Status and Ongoing Base Pricing
Your Lifetime Trade Status is based on your account's net lifetime eligible spend. Returns, cancellations, chargebacks, or other approved adjustments may reduce that amount.
Net lifetime eligible spend | Status | Ongoing base pricing | Enhanced pricing opportunity |
$0-$4,999.99 | Trade Member | 0% | None |
$5,000-$9,999.99 | Preferred | 5% | None |
$10,000-$19,999.99 | Professional | 8% | None |
$20,000-$49,999.99 | Premier | 10% | None |
$50,000-$99,999.99 | Elite | 10% | 15% for a qualifying 12-month period |
$100,000+ | Signature | 10% | Up to 20% for a qualifying 12-month period |
What “lifetime status” means Your status does not decrease simply because you stop purchasing for a period of time. However, if a return, cancellation, chargeback, or adjustment reduces your net lifetime eligible spend below a threshold, your status and available pricing may be recalculated. |
5. Order-Based Volume Pricing
An active Trade customer may qualify for a volume discount based on the eligible merchandise subtotal in a single order.
Eligible merchandise subtotal | Volume discount |
Less than $5,000 | 0% |
$5,000-$9,999.99 | 5% |
$10,000-$19,999.99 | 8% |
$20,000-$49,999.99 | 10% |
$50,000-$99,999.99 | 15% |
$100,000 or more | 20% |
· Only merchandise marked as eligible for volume pricing is included in the order threshold.
· Shipping, freight, taxes, installation, service fees, and gift card purchases do not count toward the threshold.
· Meeting a threshold does not guarantee the same percentage on every item; some products may be excluded or subject to a lower maximum discount.
6. How Discounts Are Applied
Best eligible discount per item Trade account pricing, order-based volume pricing, and promotional item discounts do not stack. For each eligible item, MAOTERS applies the valid option that provides the greatest item-level savings, subject to product-specific eligibility and discount limits. |
· Different items in the same order may receive different discount percentages.
· A product may be ineligible for Trade pricing, ineligible for volume pricing, or limited to a maximum Trade/volume discount.
· Shipping promotions are handled separately and do not change eligible merchandise spend.
· Sign in with your approved Trade account to see eligible prices in your shopping cart and at checkout; no discount code is required. Prices update when your cart or applicable benefits change. The final price shown at checkout controls the order, subject to final validation of price, inventory, eligibility, account status, and promotion terms.
7. When Status and New Pricing Begin
A purchase cannot use a new status or account rate that the same purchase has not yet earned. The order is priced using the benefits available before the order is completed. Once the purchase qualifies and is processed, any newly earned status or account pricing applies to future eligible orders.
Before the order | Current order | After the order qualifies |
Premier, 10%; lifetime spend $48,000 | $2,000 order uses 10% account pricing | Lifetime spend becomes exactly $50,000; Elite 15% begins for future eligible orders |
Elite, 15%; lifetime spend $98,000 | $2,000 order uses 15% account pricing | Lifetime spend becomes exactly $100,000; Signature 20% begins for future eligible orders |
Premier, 10%; lifetime spend $49,000 | $51,000 eligible order may use 15% volume pricing | Lifetime spend becomes exactly $100,000; Signature 20% begins for future eligible orders |
8. Elite and Signature 12-Month Pricing
8.1 Elite enhanced pricing
· When net lifetime eligible spend first reaches $50,000, Elite 15% pricing begins after the qualifying purchase is completed and remains available for a 12-month pricing period.
· To continue at 15% for the next pricing period, complete at least $20,000 in eligible spend during the active Elite pricing period.
· If eligible spend during the period is below $20,000, current Trade pricing returns to the 10% ongoing base rate when the period ends. Elite status remains unless net lifetime eligible spend falls below $50,000.
· After enhanced pricing expires, reaching $20,000 in eligible spend during the applicable rolling 12-month qualification window can reactivate 15% pricing for future orders.
8.2 Signature enhanced pricing
· When net lifetime eligible spend first reaches $100,000, Signature 20% pricing begins after the qualifying purchase is completed and remains available for a 12-month pricing period.
Eligible spend during the Signature pricing period | Pricing for the next period |
$50,000 or more | 20% |
$20,000-$49,999.99 | 15% |
Less than $20,000 | 10% ongoing base pricing |
· If enhanced Signature pricing has expired, $20,000 in eligible spend during the applicable rolling 12-month window can restore 15% pricing; $50,000 can restore 20% pricing for future orders.
· If a Signature customer is currently at 15% and reaches the applicable $50,000 qualification amount, 20% pricing begins after the qualifying purchase for a new 12-month period.
How the first qualification purchase is counted The purchase that first unlocks Elite or Signature status counts toward lifetime eligible spend. It does not also count toward the new 12-month renewal requirement. Renewal progress begins after the enhanced pricing period starts. |
9. What Counts as Eligible Spend
Unless a product or order is specifically excluded, eligible spend is generally calculated as the item's current selling price (including a sale price, if applicable) multiplied by the eligible quantity, before Trade, coupon, or promotional discounts. Eligible custom merchandise may count. White Glove delivery, installation, and other service fees do not count.
Item or charge | Counts toward eligible spend? | How it is treated |
Eligible furniture | Yes | Current selling price × eligible quantity |
Sale merchandise | Yes | Sale price, not MSRP or compare-at price |
Trade/coupon/promotion discount | Does not reduce eligible spend | Calculated before the applicable item discount |
Shipping, freight, and sales tax | No | Excluded |
Installation and service fees | No | Excluded |
Gift card purchase | No | Excluded; eligible merchandise purchased later may qualify |
Excluded product or SKU | No or limited | Based on product eligibility shown or applied at checkout |
10. Returns, Cancellations, and Chargebacks
· Returns, refunds, cancellations, and chargebacks reduce eligible spend using the original eligible merchandise value, not the amount of cash refunded after discounts.
· Example: if three chairs originally counted as $600 each in eligible spend, returning those chairs reduces eligible spend by $1,800 even if the discounted cash refund is lower.
· A reduction in net lifetime eligible spend may change your Lifetime Status, ongoing base pricing, enhanced pricing, or renewal progress.
· Completed past orders are not repriced because of a later status change or return.
· All returns remain subject to the MAOTERS Return Policy and the terms applicable to the original order.
11. Account Status and Program Integrity
· Trade pricing is available only on an active Trade account.
· If an account is suspended, Trade account pricing will not apply to new orders during the suspension. Existing purchase history and completed order pricing remain on record.
· MAOTERS may request additional verification or suspend benefits where account information, eligibility, order activity, or program use requires review.
· Trade benefits are personal to the approved login account and may not be resold, assigned, duplicated, or used through unauthorized accounts.
12. Product Eligibility and Other Policies
· Product eligibility, item-level discount limits, availability, sale pricing, and promotion terms may vary by item and order.
· The Trade Program does not replace MAOTERS shipping, delivery, return, warranty, payment, or other site policies. Those policies continue to apply.
· If another product-specific or promotional term conflicts with a general Trade discount description, the eligibility and final price confirmed at checkout apply to that order.
· MAOTERS may update the Program, its thresholds, benefits, or terms prospectively. Changes do not alter the final pricing of previously completed orders.
13. Questions
For questions about eligibility, status, eligible spend, account pricing, or a change to your Trade login account, contact MAOTERS Trade Support through the contact options available on maoters.com.
14. Contact Us
Tel: +1 949 685 3409 (WhatsApp Available)
Email: [email protected]
Name: Maoters Furniture INC
Address: 1401 21ST ST STE R SACRAMENTO, CA 95811