Maoters Privacy Policy

At Maoters, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases with us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

Personal Data: We collect personal information that you voluntarily provide to us when you create an account, place an order, or contact us. This includes your name, email address, shipping and billing address, payment details, and phone number. We collect this information to process orders, improve your shopping experience, and communicate with you about your purchases.

Device and Usage Data: We automatically collect information about the devices you use to access our website and how you interact with our site. This includes your IP address, browser type, and browsing activity. We may collect this data using technologies such as cookies, web beacons, and similar tools to help us analyze website performance and personalize your experience.

2. How We Use Your Information

We use the personal information we collect for several purposes, including:

Processing Orders: To fulfill and ship your orders, process payments, and communicate with you about your purchases.
Improving Your Experience: To enhance and personalize your shopping experience on our site by analyzing browsing behavior and preferences.
Marketing Communications: With your consent, we may send you promotional emails, newsletters, and offers. You can opt out of marketing communications at any time by following the unsubscribe link in these emails or contacting us directly.
Legal Obligations: To comply with applicable laws, resolve disputes, and enforce agreements.

3. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted partners to help us provide services such as:

Payment Processors: We use third-party payment gateways like Shopify Payments to process transactions. These providers handle your payment information securely.
Shipping Partners: We share your shipping details with carriers and fulfillment partners to ensure timely delivery.
Analytics Providers: We use services like Google Analytics to understand how users interact with our site and improve our offerings. These services may collect anonymous data about your visit, such as device type, page views, and browsing patterns.

We ensure that any third-party providers we use adhere to strict data protection standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files that are placed on your device to store information such as login credentials, language preferences, and shopping cart contents. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use some features of the site.

5. Behavioral Advertising

We use your browsing activity to show you relevant ads on other websites. We use tools like Facebook and Google Ads to serve ads based on your interactions with our site. These ads may appear on social media or other websites you visit. You can control the ads you see by adjusting your settings in Facebook or Google’s ad settings.

6. Data Protection and Security

We take the security of your personal information seriously and use industry-standard encryption (SSL) to protect sensitive data such as payment information during transactions. While we strive to maintain the highest standards of security, no method of data transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Your Rights and Choices

If you’re a resident of California or other jurisdictions with data protection laws, you have the right to:

Access your personal information: You can request to see the information we have about you.
Request corrections: If any of your personal data is inaccurate or incomplete, you can request an update.
Request deletion: You can request that we delete your personal information, subject to certain legal exceptions.

If you would like to exercise these rights, please contact us via the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any third-party sites before providing your personal information.

9. Children’s Privacy

Maoters does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately. If you believe we may have collected such information, please contact us at the email below.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page and revise the “Last Updated” date. Please check this page regularly for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: support@maoters.com